In light of the current Covid-19 pandemic we have updated our store hygeine and sanitation procedures to ensure the complete safety of our staff and customers.
The following is an outline of these improved systems, and if you are unsure of anything prior to visiting the store feel free to direct all queries to Juliette at juliette@heffernanandhaire.com

We appreciate your support and effort during these strange and difficult times.



  • Each morning all door handles and high traffic areas/surfaces to be disinfected then hourly throughout the day
  • Everyone who enters must sanitise hands on entry and exit
  • iPad’s/Laptops to be disinfected regularly.
  • Staff to wash/sanitise hands when leaving and returning to shops during and after break times
  • At the end of day, staff to disinfect door handles and high traffic surfaces/areas before leaving


  • All wet face shaving services are suspended until further notice
  • Barber's to sanitise chairs and equipment between each client
  • Barber's must thoroughly wash hands between each client
  • When only two chairs are running, have at least one empty chair between them to increase social distancing
  • Barber's may choose to wear a fask mask if they feel more comfortable, but this is not compulsory
  • Wash your hands often with soap and water for at least 20 seconds, especially after you have been in a public place, or after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use a hand sanitiser that contains at least 60 percent alcohol
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • Cover your nose and mouth with a tissue when you cough or sneeze. If you don’t have a tissue, cough or sneeze into your upper sleeve or elbow
  • Clean and disinfect high touch surfaces regularly
  • Stay home if you are sick and don’t expose others. If you are unwell with flu-like symptoms, do not go outside your property or home, do not go to work, school or shops unless it is essential
  • Get vaccinated for flu (influenza) when available in April. It is not yet known whether COVID-19 could significantly increase the risks of influenza infection
  • Ensure you have enough supply of any medications being taken by you or your family
  • Stop shaking hands or kissing as a greeting
  • Avoid crowds if possible
  • To minimise contact, and where possible, use debit and credit cards instead of cash and make use of online and self-serve transactions (for example, Myki top ups)
  • Use public transport in less busy periods if you can
  • Consider whether future travel plans are sensible and necessary
(image: Nurse Elsa (2002) by Richard Prince)