FREQUENTLY ASKED QUESTIONS
What currency are your prices listed in?
All of our prices are in Australian dollars and are inclusive of GST
How can I pay?
Payment methods online are Visa, Mastercard, American Express, Paypal and Afterpay. All of these are also accepted in store with the exception of Paypal
How will my order be shipped?
This may vary depending on the item and shipping location. Please see our dedicated Shipping page for more info.
When are you open?
We are open 24hrs online. Our retail store is open 7 days and the hours are listed at the bottom of the page. We sometimes close on public holidays, but check our instagram and news page for updates, or contact us to check
Can I cancel my online order?
You can cancel at anytime prior to your order being shipped. If you have received a shipping notification, then it is too late to cancel. However, returns are fine within 14 days. See our Returns and Exchanges page for further details
What is your returns policy?
Please visit our Returns and Exchanges page for full details
Is my payment information secure?
Our site uses Shopify as it's platform and has the highest level of Payment Card Industry (PCI) standards available
Do you offer lay-by?
We certainly do offer a lay-by system in our store. Please contact us or visit the store for more information. We also offer Afterpay both in store and online for your convenience